Keys and Alarm Systems:
Through many years of business, we've had our customers chose various ways that they would like to handle key situations. Dutch Touch wants to cater to your comfort. We will always discuss your wishes before we arrive at your home. Your safety is our highest concern.
If you have an alarm system on your home, we appreciate your very specific instructions to the housecleaners. We will not be responsible for charges incurred for alarms going off unnessesarily.
Tips are never required, but if you chose to tip your housekeepers to say thank you for a job well done, it will certainly be appreciated.
We happily accept check, cash or Visa and Mastercard. Please leave a check, where your housecleaner can see it on the day of cleaning. There will be a $25 service fee on all returned checks. We require a credit card on all one time move-out cleanings. Many of our regular clients chose to have a credit card on file so they will automatically get charged for cleanings.
Housecleaning is a personalized service and quite subjective depending upon the client, so Dutch Touch does not offer refunds. However, if for any reason your housekeepers do not satisfy your needs, please let our office know within 24 hours, and we will happily send them back to make sure you are completely satisfied with your service.
You will recieve a FREE CLEANING every time you refer two friends that sign on to have their homes cleaned by Dutch Touch! Referrals are our greatest source of advertising, so let your family and friends know about the Dutch Touch Cleaning experience!
Agreement With Dutch Touch:
As our cleint, you understand that you receive your housekeepinmg referral from Dutch Touch through our efforts, reputation, and our advertising. If you hire the housekeeper(s) that Dutch Touch has introduced you to within two years of cancelling our service, without the consent of Dutch Touch, you will be responsible to pay a buy-out fee equl ato six (6) months cleaning fees.
Dutch Touch requires a 48-hour cancellation notice. Without such notice, you will be billed for the cleaning. This allows us to rearrange the housekeepers schedule, as to not inconvienence other clients.
Call or email Today for a free estimate for all your home care needs! (click to form for quote)